Kiran Bulusu’s Blog

Was reading a book on TQM (Total Quality Management) and here are some of the fundamental principles put forth by W. Edwards Deming: During late 1940’s, Japanese realized the principles put forth by Deming and all of us can clearly see quality of many Japanese Electronics products.

Deming’s TQM Principles:

1. Create constancy of purpose by investing in the future.
2. Quality must become a philosophy of total dedication.
3. Don’t inspect bad quality out; build quality in from the start.
4. Don’t award business on price alone.
5. Improve constantly on production and service.
6. Institute training.
7. Institute leadership.
8. Drive out fear.
9. Break down staff barriers.
10. Eschew slogans or targets.
11. Eliminate numerical quotas.
12. Encourage pride of workmanship.
13. Promote education and self-improvement.
14. Transform the company from the top down, involving everyone.

Working as Application Engineer made me realize the importance of each of the above. I don’t know have insight to Six Sigma process, but I believe , it must have been based on the above 14 guidelines .